Privacy Policy

1. Information We Collect

A. Information You Provide

We may collect the following information when you create an account or use the Platform:

• Name
• Email address
• Age or date of birth
• Parent or guardian email address for users under 18
• Profile information and service listings
• Messages sent through the Platform
• Reviews, ratings, and other content you submit
• Communications with TeenOp support

B. Payment Information

TeenOp does not store full payment card or bank account details.

Payments, payouts, and tips are processed through third-party payment processors such as Stripe. Stripe may collect payment and banking information in accordance with its own privacy policy.

C. Automatically Collected Information

We may automatically collect limited technical information such as:

• IP address
• Device and browser type
• Pages visited and actions taken on the Platform

This information is used to help operate, secure, and improve the Platform.

2. Users Under 18

• TeenOp allows users ages 13–17 to create accounts and offer services.
• When a user under 18 registers, TeenOp sends an informational email to a parent or guardian.
• TeenOp does not require verified parental consent at this time.
• Parents or guardians may contact TeenOp to request account restriction or deletion.
• TeenOp does not knowingly collect personal information from children under 13.

3. Messaging and Communications

• All communication between teen service providers and community buyers takes place through the TeenOp Platform.
• Personal phone numbers and personal email addresses are not shared on the Platform.
• Physical addresses are not shared by default and may only be shared by user choice if a service takes place at a buyer's or teen's home.
• TeenOp recommends that teens choose public locations whenever possible.
• Messages may be monitored or reviewed for safety, policy compliance, and community standards.

4. How We Use Information

We use personal information to:

• Create and manage user accounts
• Facilitate service listings, bookings, payments, tips, and reviews
• Notify parents or guardians of under-18 users
• Communicate with users regarding support or updates
• Maintain safety, trust, and platform functionality
• Comply with applicable U.S. laws

5. How We Share Information

We may share information:

• Between users as necessary to complete transactions
• With third-party service providers such as Stripe
• With vendors that support hosting, infrastructure, or customer service
• When required by law or to protect TeenOp, users, or the public

TeenOp does not sell personal information.

6. Cookies and Similar Technologies

TeenOp may use cookies or similar technologies to support website functionality, security, and performance. Third-party services integrated into the Platform may also use cookies.

You may control cookies through your browser settings, though some features may not function properly.

7. Data Security

TeenOp uses reasonable administrative and technical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

8. Data Retention

We retain personal information only as long as necessary for operational, legal, and safety purposes. Users or parents may request account deletion by contacting us.

9. Your Rights

Depending on your location, you may request access to, correction of, or deletion of your personal information, subject to legal requirements.

10. Changes to This Policy

TeenOp may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated policy.